Returns & Exchanges
Not loving your purchase? We're sorry, but no worries! If you’re not satisfied we’ll gladly accept merchandise for return, exchange or store credit*** as long as it:
- To return/exchange your order, CLICK HERE to retrieve your return authorization slip and pre-paid shipping label
- Then print out the return authorization slip and the pre-paid shipping label
- Securely pack the items in an envelope or box
- Affix the shipping label squarely onto the address side of the parcel, covering up any previous delivery address and barcode without overlapping any adjacent side
- Please seal the package securely
- Ship package from your nearest post office
- You can track your return from our Returns Portal.*
Once we receive your package, we will process an exchange or issue a refund** in accordance with this policy.
**Refunds will be made in the form of the original payment. It takes at least 2 weeks to fully process a refund. Note, to qualify for a full refund, the return will have to be made within 90 days from the purchase date.
***Store credit will be issued for returns made more than 90 days after purchase
Note: We are not liable for lost packages. However, we will work with you to locate the package in any way we can.
Note: Refunds and exchanges can take up to 4 weeks to fully process on some orders.